Privacy Policy

Last updated: April 2026

This Privacy Policy explains how My Hero Story ("we", "us", or "our") collects, uses, and protects your information when you use our service to create personalized children's books. By using My Hero Story, you agree to the practices described below.

1. Information we collect

  • Information you provide: Your child's first name, age, gender, story preferences, and the photos you upload to generate the book.
  • Contact information: Your email address, used to send the link to your finished digital book.
  • Payment information: Processed securely by our payment providers. We do not store full card details on our servers.
  • Usage data: Basic information about how you interact with our website (e.g. pages visited, device type) to help us improve the service.

2. How we use your information

  • To generate your child's personalized storybook.
  • To send the link to the finished digital book to your email.
  • To process payments and provide customer support.
  • To improve our service and develop new features.
  • To comply with legal obligations.

3. Photos of your child

Photos you upload are used solely to generate your child's storybook. They are processed by our AI providers under strict data-handling agreements and are not used to train public models. You can request deletion of your uploaded photos at any time by contacting us.

4. Sharing your information

We do not sell your personal information. We share information only with trusted service providers who help us run My Hero Story (such as cloud hosting, payment processing, AI generation, and email delivery), and only to the extent necessary to provide the service. We may also disclose information if required by law.

5. Data retention

We retain your generated book and account-related information for as long as needed to provide the service and meet legal requirements. You can request deletion of your data at any time.

6. Children's privacy

My Hero Story is intended for use by parents and guardians. Children do not directly interact with our service. We do not knowingly collect personal information from children. The information you provide about your child is treated with special care.

7. Security

We use industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to certain processing. Contact us to exercise these rights.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent changes.

10. Contact us

If you have questions about this Privacy Policy or your data, please contact us at hello@myherostory.site.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate the site, remember your preferences, and measure how visitors interact with our content. • Essential cookies — required for the wizard to remember your story, language, and checkout state. These are always on. • Analytics & marketing cookies — Google Tag Manager / GA4 and Meta Pixel, used to understand traffic and improve the product. Under U.S. privacy laws including the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. You can exercise this right at any time by clicking "Cookie preferences" in the footer and choosing "Opt out of analytics". We do not knowingly sell personal data of minors.